WHAT IF TECHNOLOGY ISN’T THE ENEMY?
TRANSFORMATIONAL COACH ERIN MILLER, CHALLENGES OUR PERCEPTION OF TECH SUPPORT
Technology is reshaping every corner or our lives, including the way we coach, connect and grow. From AI-powered tools to automation platforms, innovation is everywhere. Some coaches are embracing it, while others hesitate. Here’s what no one really talks about: it’s not about the tools. It’s about the stories we tell ourselves about the tools. Are we resisting tech—or resisting discomfort?
Coaching Is Human. But So Is Growth.
Coaching is deeply relational. We build trust. We hold space. We work with nuance and emotion and soul. So it’s understandable that some of us feel cautious when the conversation turns to algorithms, automation and AI.
But what if we’ve been looking at it all wrong?
Used with care and intention, technology doesn’t create distance—it can create space. Space to be more present. More prepared. More focused on transformation. The kind that lasts.
“What’s one piece of technology you’ve resisted using in your coaching practice—and why?”
What if tech isn’t the enemy of connection but a quiet amplifier of it?
The Real Block? The Story in Your Head.
Let’s name some of the common ones:
“Tech makes coaching less personal.”
“My clients don’t want this.”
“I’m not tech-savvy.”
“I don’t have time to figure it out.”
None of those are facts. They’re familiar scripts, often rooted in fear, not experience. When we challenge them, we open ourselves to innovation that actually supports the depth and humanity of our work.
Yes, I Use ChatGPT—And No, It’s Not Cheating
Let me be real with you: ChatGPT has become the best virtual assistant this girl could ask for. I’m talking calendar planning, content brainstorming, reframing limiting beliefs on the fly, and even helping me map out strategies to scale my business. It’s like having a calm, focused, never-overwhelmed teammate in my back pocket.
I used to feel like I was juggling a dozen tabs in my brain. Now? I let AI hold a few. It’s made me sharper. Calmer. And—dare I say—more impactful.
Does it replace the human connection I bring to my clients? Absolutely not. But it supports the clarity, structure and creative space I need to serve them better.
Curiosity Is Your Coaching Superpower
As coaches, we ask our clients to challenge their assumptions and stay open to growth. What if we practiced the same? What if we approached technology not with perfectionism but with curiosity?
Here are four ways to do just that:
Try Something New – Test out an AI tool or digital coaching platform. A short experiment offers big insight.
Adopt a Beginner’s Mindset – Swap “I’m not good at tech” with “What could this show me?”
Stay in the Conversation – Follow thought leaders at the intersection of tech and coaching. Learn by osmosis.
Test Without Commitment – Use free trials, sample apps, or limited features. No pressure. Just play.
You don’t have to go all-in. Just don’t count yourself out.
Lead the Future, Don’t Chase It
Coaching is evolving, and the future won’t belong to the flashiest or the most tech-savvy. It’ll belong to those willing to lead with curiosity, those who get comfortable with being uncomfortable, and those who ask themselves the questions their clients never hear.
Technology isn’t here to replace what we do—it’s here to invite us to reimagine it.
So, let’s not wait to be “ready.” Let’s be curious now. That’s where the real magic lives. — ERIN MILLER
